Terms & Conditions of Sale
1. Credit Cards
2. Checks
4. Shipping methods and Pricing
6. Personal Information Privacy
8. Contact Us
Your satisfaction is guaranteed!
Thanks for doing business with Asheville Communications Inc. Please read the following information carefully. If during the first 30 days from receipt of
your order you are not satisfied with new equipment please contact us so that we can provide correction, replacement or
refund. This guarantee applies to end-users only. All equipment must be returned in original condition, in original packaging,
with all documentation, and with Return Authorization number included with the equipment. Large orders over $1,000.00 are
subject to a 10% restocking fee and shipping fees will not be refunded.
Use the mail-in form to order merchandise advertised at special internet prices.
Orders will be confirmed via e-mail if you provide us with a valid address.
Orders to be received in the state of North Carolina must add appropriate sales tax.
MasterCard and Visa accepted.
Checks:
Cashiers check, money order, personal or company check must clear our bank prior to order shipment.
C.O.D. Orders:
No C.O.D. orders
If you must do business via a purchase order system or require net terms contact our accounting department to set up an
account at our everyday discount pricing.
Available shipping methods:
UPS or
Fed Ex
or
USPS
Ground (next day to most of North Carolina)
2nd Day
Overnight
Priority Overnight
We will ship on your account number if requested!
United States Orders: Minimum of $6.00 shipping cost.
International Orders: Call or email us for
pricing.
FCC Licensing:
The Federal Communications Commission requires all users of land mobile two-way radio equipment to obtain an FCC license
before transmitting over the air. You are responsible for obtaining your FCC license. If you require assistance obtaining,
modifying, or renewing an FCC license we highly recommend the services of LAO (Licensing Assistance Offices). They are
located in Gettysburg, Pa which is the home of the FCC and they can reached at (717) 337-9630. Click here to access their
web site: http://www.dcom-lao.com/
ACI Radios will take all appropriate steps to keep your personal information confidential. Those steps include limiting access to client information databases, communicating this policy statement to all Asheville Communications Inc. employees and establishing and enforcing penalties for violating this statement.
Asheville Communications Inc. will not sell, rent, or give away our clients' personal information to other companies for use in selling others' products or services. When we do contract with another company to market or advertise products or services for us, we will insist on binding agreements from those companies protecting our client information. We will vigorously enforce all privacy agreements we have with other companies.
We get personal information from our clients so we can better develop our relationship with those clients. Occasionally, we seek client comments on our products and services. These comments allow us to determine which products and services our clients should be made aware of based on their specific needs.
We will communicate with clients via e-mail or other online delivery devices only if the client agrees to receive those communications. Clients, who believe they are receiving our communications in error or no longer desire to receive them, should inform us and we will remove those clients' names from our mailing lists.
Asheville Communications Inc. has teamed with others to provide our clients with enhanced Internet services. In providing such services, our business partners also may request personal information from our clients. We prohibit these business partners from selling or giving away our client information and we require them to have a posted Privacy Policy, so that our clients may review it before providing personal information to our business partners.
Please be aware that other web sites that may be accessed through our site may collect personally identifiable information about you. The information practices of those third-party web sites linked to Asheville Communications Inc. are not covered by this privacy statement.
You are solely responsible for maintaining the secrecy of your passwords or any account information. Please be careful and responsible whenever you're online. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. While we strive to protect your personal information, Asheville Communications Inc. cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.
If you have any questions about this privacy statement, the practices of this site, or your dealings with Asheville Communications Inc., please contact us at webmaster@ashevillecom.com.
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